We’re sorry to hear you may be having issues with your current loan officer. In many cases, communication concerns or questions can often be resolved directly with your lending professional first.
Please note that if you remove or replace your current loan officer, your existing loan approval will also be removed from Padzilly. Since Padzilly’s affordability calculations and home search filters are based on your actual loan approval, many platform features will no longer function until a new participating loan officer uploads a replacement approval.
If you still wish to request a loan officer change, you can do so here:
